|
Hashim Hassan |
|
|
Saudi Arabia |
|
-
|
SUMMARY |
|
- |
|
-
|
EDUCATION |
||
|
- |
||
|
August 2002 - August 2005 |
Allama Iqbal University |
Islamabad, Pakistan |
|
Bachelors of Science (Information Technology)
- |
||
|
|
Pakistan International School |
Jeddah, Saudi Arabia |
|
High School Degree
- |
||
-
|
WORK EXPERIENCE |
||
|
- |
||
|
June , 2008 - Continuing |
Private Hospital (Name Withheld) |
Jeddah, Saudi Arabia |
|
Hospital & Health Care industry
1. Support Day-to-Day Users Hardware and Software Requests. With over 1,300+ Users,800 PCs,160 Thin Clients,70 Laptops,10 Conference Rooms,200 Printers, 30 Scanners, Variety of Medical Devices (Speech Microphone)Barcode Readers Health Information System Devices). 2. Working with a Team of 6 Engineers. 3. Ticketing System (Helpdesk). 4- Supporting Consultants, Medical Staff and Administration with day to day IT related support. 5- Working as a team to install, upgrade, support and troubleshoot user systems. 6- Sharing ideas and tips within the team on how to solve issues in efficient manner and providing feedback to the superiors. - |
||
|
|
SOFAB SAFETY / SECURITY SYSTEMS |
Jeddah |
|
Head Technician at the company for IT / Computers, CCTV Cameras, Digital Video Recorders, Access Controllers and device testing division and reported back to the Manager on daily basis.
- |
||
|
|
Al-Afkar International School (French / English) |
Jeddah |
|
Computer Teacher/ Lab Technician at an International School as I taught the students Computer courses from beginner level to advance (from Grade 1 till 8th Grade). I was also responsible for creating the IT lessons, School publication and pamphlets too.
- |
||
|
|
Al-Nabarees Computers/ Communications |
Jeddah |
|
Worked in the IT inventory control and was responsible to keep the Database up-to-date regarding the products price, quantity, credit and cash sales for the Cash registers. Also as a Salesman on part time basis on their Sale locations.
- |
||
|
|
Creative Data Systems (CDS-ME) |
Jeddah |
|
I was a Computer Technician, responsible for the up-to-date running of the clients IT services, Advertisement Displays and Configuration and Setup. Clients included National Commercial Bank, South Mall, JCCI etc.
- |
||
|
|
Derby Tech (Laptop / Computer Services) |
Jeddah |
|
Computer Technician for Laptops at Derby Tech to support, diagnose, troubleshoot and update the clients laptops.
- |
||
|
|
International Educational Services |
Islamabad, Pakistan |
|
As a part-time employee I worked as IT Support / Training and Troubleshooting Technician at IESpk (www.iespk.org) , a British Council certified education service provider in Pakistan. I also worked there as a support technician.
- |
||
|
|
InterNet Cafe |
Rawalpindi, Pakistan |
|
To keep myself updated by internet, worked part time at a Net Cafe dealing with the customers there and also making sure on the efficient running of the Network and Computers there.
- |
||
|
|
Fouad Cargo Services |
Jeddah |
|
Worked as a Secretary, at a Cargo Services company, dealing with Email, Internet and online correspondence.
- |
||
|
|
Millennium Internet Cafe |
Jeddah |
|
Technician and Trainer at a Cafe. I also gave basic Internet and email training to the customers who paid for my services.
- |
||
|
|
Computery (Computer Shop) |
Jeddah |
|
Computer hardware / Software Salesman at a local shop.
- |
||
|
|
New Jeddah Clinic Hospital |
Jeddah |
|
I worked as a Secretary for the hospital writing reports for the patients.
- |
||
|
|
Saudi Arabian Airlines (Medical Services Center) |
|
|
I worked as a medical Secretary in the X-Ray department for Saudi Arabian Airline. We dealt with 200 patients daily. I also worked as a receptionist for the Airlines employees too.
- |
||
|
|
Local Supermarket |
Jeddah |
|
I worked as a Cashier for a local supermarket in Jeddah.
- |
||
|
May 2008 |
Confidential... |
Jeddah, Saudi Arabia |
|
Working to support a user base of over 600 Computers. Responsible for training, supporting and maintaining the IT resources.
- |
||
-
|
COMPUTER / ADMIN. SKILLS |
|
- |
|
Hardware
Setting up Printers, USB Devices like Digital Cameras, Storage Devices, Optical Drives, Scanners, And Finger Print Scanners. Computer Parts e.g. Modems Mainboard, Hard Drives, Processors, Memory, 3D Graphics Cards and add-on Accessories. Networking Maintaining and Securing simple Home / Office LAN / WLAN / Wifi. I also maintained, secured and fool proof their security like using Software Firewalls, Anti rootware and adwares. Software Windows 98, 2000 Professional, XP Home Edition, XP Professional. Windows Vista Windows 7 and MAC OS X. Office Suites Microsoft Office 97, 2000, 2003, 2007 Star Office (Open Source Office) Security Suites Norton Internet Security (Firewall, Anti-Virus) System Works, Mcafee Internet Security, Zone Alarm Pro, Panda Internet Security, Microsoft Anti-Spyware, and different free Anti-Virus applications to save thousands in license fees. Web Graphics Creating graphics for Web pages & Publications. With knowledge of Adobe Photoshop. Website development and designing. Communication Skills Good communication skills with respect to clients using email letters Service Skills Good focus on providing good service to clients and customers by listening more than speaking. Teaching Skills I have also taught Computer Skills from Basic levels to Advance levels in Computing. I taught Adults as well as Children. Other notes I have excellent ability to learn new Technical skills and strive to update them all the time. I also have a valid Saudi driving license and my own car. A Honda Civic! |
-
|
FIELD WORK |
|
- |
|
I had field work to setup and configure CCTV cards and cameras and connecting to the computers at clients location.
Supporting users in both online and offline bu visiting their locations. |
-
|
CERTIFICATIONS |
|
- |
|
Computer / Office Automation Certificate from Emdad Institute, Jeddah.
Studying for CompTIA A+ IT Technician. |
-